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The privacy statement applies to Ramada Plaza Craiova where we want to deliver remarkable products, services and experiences. We appreciate your work and even more, loyalty. We recognize that private life is an important issue to be treated as such. We have developed this statement to explain our practices of personal information we collect from you on this site or through booking forms, contact fields, or Google Analytics when you visit our site.

While this statement generally describes the practices we have adopted at Ramada Plaza Craiova, local laws vary and some jurisdictions may impose restrictions on our processing activities (for example, some jurisdictions may ask for affirmative consent to send marketing messages). Therefore, our current practices may be more limited than those mentioned here in order to fully comply with legal requirements.

By using one of our products or services and / or accepting this statement, for example in the context of registration for any of our products or services, you understand and acknowledge that we will collect and use the personal information described in this statement.

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our services and the choices you have associated with that data. We use your data to provide and improve our services. Please note that this statement explains that Ramada Plaza Craiova does not process personal information on behalf of and subject to instructions from third parties such as other companies and other service providers, marketing partners, or corporate clients.


Personal data

Personal data means data about a living person that can be identified from those data (or from that information and other information in our possession or which may be in our possession).

Usage data

Usage data refers to data that is collected either automatically or generated by the use of the service or the service infrastructure itself (e.g., the duration of a page visit).


Cookies are small pieces of data stored on your device (computer or mobile device). Ramada Plaza Craiova DO NOT COLLECT this data.

Data controller

Data Controller means a physical person or legal person who (either alone, jointly or jointly with others) determines the purposes for which and how personal information is or will be processed. For the purpose of this privacy policy, we are a data controller of your personal data.


User is any living person who uses our Service and is the subject of personal data.


We collect different kinds of information for various purposes to offer you and improve our service. The information we collect is made through the booking form, contact details or through Google Analytics.


Personal data

While using our services, we may ask you to provide some personal identification information that can be used to contact you or to identify yourself ("Personal Data"). Information that can be identified as personal data may include, but is not limited to: email address, first and last name, phone number, country, city, home address, postal code.


Ramada Plaza Craiova uses data collected for various purposes:


The Ramada Plaza Craiova legal basis for collecting and using the personal information described in this privacy policy depends on the personal data we collect and the specific context in which we collect it.

Ramada Plaza Craiova can process your personal data because:


Ramada Plaza Craiova will retain your personal data only for as long as is necessary for the purposes set forth in this privacy policy. We will keep and use your personal data to the extent necessary to comply with legal obligations (for example, if we are required to keep your data in accordance with applicable laws), to settle disputes and to implement our legal agreements and policies .

RRamada Plaza Craiova will also keep the usage data for internal analysis purposes. Usage data are generally kept for a shorter period of time unless these data are used to enhance security or to improve the functionality of our services, or if we are legally obliged to keep this data for longer periods of time.


Disclosure of law enforcement

Under certain circumstances, Ramada Plaza Craiova may be required to disclose your personal data if required by law or in response to valid requests from public authorities (for example, a court or a government agency).

Legal requirements

Ramada Plaza Craiova can disclose your personal data in good faith for actions where they are needed, such as:


The security of your data is important to us, but do not forget that no method of sending data via the Internet or an electronic storage is 100% safe. While we strive to use commercially acceptable methods to protect your personal data, we can not guarantee absolute security


We may use third-party service providers to monitor and analyze the use of our Services. Google Analytics is a web analytics service provided by Google that tracks and reports traffic to your site. Google uses the data collected to track and monitor the use of our Services. This data is shared with other Google services. Google can use the data collected to contextualize and personalize ads on its own advertising network.


Our service is not for people under 18 ("Children"). We do not knowingly collect personally identifiable information from people under the age of 18. If you are a parent or a tutor and you are aware that your child / children have provided us with personal data, please contact us. If we find that we have collected personal data from children without checking the parents agreement, we take steps to remove this information from our servers.


If you have any questions about this privacy policy, please contact us:

By email: info@ramadaplazacraiova.ro

By phone number: +40.351.100.200

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